Chatbot: “Charlie”

After a conversation with Professor Tran and several conversations with my team partner, Qinyu, I decided to pursue my chatbot concept in full force.

Well, almost. I’m currently poking at the keys because I suddenly developed severe pain in the lower part of my thumb which makes typing and micro movements excruciatingly painful. This, after dealing with a hairline fracture … I mean, seriously??? The timing could not be worse. Anyway, I’m plugging along as much as I’m able. 

I’m excited and nervous. There’s a lot to still learn and doing this on my own for a specific timeframe feels daunting. But, my excitement at the moment makes it seem doable. I have to present in less than two weeks. So much for Thanksgiving break. Eep.

So, what do I do when I know there are many tasks in a project? Make a list! Here’s my list of actions for Project Charlie (in no specific order):

  • Do more research.
    • Read more articles and gather more information about Alzheimer’s
  • Define an audience.
    • Is this for all caregivers or ?
  • What is the primary function?
    • Therapy? Coaching? Both?
  • Define a personality or persona for Charlie.
    • Character based or ?
    • What kind of language will he use?
  • Come up with a different name for the app. (Maybe)
  • Define scenarios
    • Where will Charlie be used? How will users feel? (Maybe more of a journey map?)
  • Storyboards
    • Drawing may be a problem
  • Create a user flow
  • Identify features 
    • What will users really need? Try to avoid doing too much
  • Create several conversation scripts. (This is going to be the most important step)
    • Learn how to create them.
    • Understand the jargon more
  • Content types. What types of content will appear in the chat?
    • Gifs? Emojis? Video?
  • Determine a mockup or prototyping platform/tool. 
    • How to make it feel as real as possible without an active database? (I don’t even know if that is the right term)
  • Define the look and feel.
    • Moodboard
  • Build the prototype.
  • Test the prototype.
    • Contact the people I interviewed

Lots to do! Hasta pasta.

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